Zacatecas
About
Mexican, Chicken Shop, Burgers
Price Range : $11-30 ($$)
Location
Adress: 10150 Grand Ave, Franklin Park, IL 60131
Phone: (847) 260-5941
Work Hours
Business info
- list_altTakes ReservationsNo
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForBreakfast, Lunch, Dinner, Late Night
- directions_bikeBike ParkingNo
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceCasual
- volume_upNoise LevelAverage
- local_barAlcoholFull Bar
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiNo
- tvHas TVYes
- fastfoodCatersYes
Reviews
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Nancy S.
This is my second review for Zacatecas restaurant. I ordered the enchiladas de pollo con mole. It was served with rice and refried beans. A complimentary basket of stale chips and spicy salsa with onions and cilantro were brought to the table. My husband ordered the ground beef tacos served with rice and refried beans. I asked him to rate his food on a scale of 1 to 5. He rated the tacos with a 4 and said he had "better tacos at other places."
We arrived on a Sunday at 12:25 for lunch. Our food arrived at 1:07 p.m. When we walked into the restaurant all the tables were occupied except one. It was loud. It was very busy. There are only nine tables and we were given the very last table. Right next to the short hallway leading to the bathrooms.
Our server was very apologetic when she delivered our food to the table. It would have been nice to receive a refill of water. This was not the case. Since it took them a long time for us to get our food a complimentary dessert would have been nice. This was not the case.
Nevertheless, I enjoyed my chicken enchiladas. The meat was mixed with dark and white (breast) chicken. Of course, it is my fault because I did not ask if the tacos are 100% chicken breast which I prefer. The rice lacked spices and seasoning. It was somewhat bland.
My husband and I both agreed that we will not come here on Sunday for lunch anymore. It was very loud. It was very busy. The service was excruciatingly slow. I certainly don't mind waiting for my food (15 minutes tops). I understand restaurants become very busy so please find a solution to compensate your customers.
When food is delayed for over 30 minutes a complimentary dessert or a complimentary beverage is the way to take care of customers. It's called common sense customer service. On this particular Sunday afternoon customer service was lacking. -
Ashley R.
All the employees are of no help when needed. Everyone ignored my mothers concern and looked at her crazy when she said the door of the bathroom was jammed. No one cared. Never ever coming back here again.
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Jessica G.
I Used be huge fan of this place came once week , but now they just getting cheaper with their portions, nickel and dime you for everything! They should have never left from by the tracks . The steak tacos are dry , their burritos are always bland and fall apart and eveytime I do a Togo order something is wrong or forgotten ! Sad to say I've found another taco joint locally that has better food , quantity, and prices !
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Bowser J.
Excellent service English/Spanish waiters, very quick and professional.
The food is great. The chefs are awesome!!! Very good taste and freshness.
We got the very recommended "Menudo" not an easy soup to make with this great taste.
My respects to the Chefs Norma and Juan! -
Paulina K.
I love this place. One of my favorite Mexican restaurants near gome.Great food! Their steak tacos are great! The staff is really nice